Privacy Policy for Elitech Co.

Elitech Co. respects your concerns about privacy and values its relationship with you. This Privacy Policy (the “Policy”) describes:

  • The types of information we collect from customers, contacts, and visitors to our website at www.elitechco.com;
  • Expert sourcing and SME collaboration
  • Creation for online courses and LMS integration
  • Custom assessments and support materials
  • Developmental editing and customization planning
  • Scriptwriting for videos and animations
  • Syllabus, scope, and curriculum mapping to standards

Our Policy also tells you how you may contact us to update your information, remove your name from our mailing lists, or get answers to questions you may have about our privacy practices.

Our website is hosted in the Middle East. We endeavor to comply with all applicable and relevant data protection legislation to safeguard your information.
By using our services, you consent to us processing your Personal Data in accordance with this Policy and transferring your information to other countries that may not provide the same level of data protection as your home country, where necessary, for providing the services that you require. If we make such a transfer, we will put appropriate measures in place to ensure that your information is adequately protected at all times.

Data Controller and Data Processor

We process two main types of personal data:

  • Customer Data – Personal data provided by our customers and their end-users for processing.
  • Other Data – Personal data about our customers, visitors, and other individuals that is collected and processed directly by us.

Elitech Co. is the processor of Customer Data and the Controller of Other Data.

Information We Collect and How We Use It

Elitech Co. collects, processes, and retains information about you when you visit our website if you choose to provide it. You may choose to provide some of this information directly, such as when you submit the “Contact Us” form or “Request Demo” form. We use the contact information we collect to respond to your inquiry or to allow you to access specific account information. We may execute other activities, such as marketing campaigns and promotional communications for which consent is obtained appropriately.

You may visit our website without telling us who you are. When you visit our website, our web servers or analytics services collect IP addresses, operating system details, browsing details, device details, and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and similar information. Elitech Co. uses this information to measure site usage, improve content, and ensure safety and security.

You can make choices about our collection and use of your data. You may decline when you are asked to provide personal data. The data we collect depends on the context of your interactions with Elitech Co. and your choices, including your privacy settings. We may collect your first name, last name, phone number, email address, job title, company, state, region, and other information.

Personal Information We Collect About You

You may choose to provide personal information (such as your name, address, telephone number, and email address) to us. We list below the methods by which you may provide the information and the types of information you may submit. We also explain how we may use the information.

  • Contact Us: If you communicate with our Customer Services department through the ‘Contact Us’ link on our website or by post or telephone, we may ask for information such as your email address, your location, and the type of customer you are. We will use this information to respond to your questions and comments.
  • careers@elitechco.com: You may submit your CV and other information online through our careers page to apply for a job. We use the information you submit to evaluate your suitability for the position and to contact you regarding your application.

Other Website Features

We offer website visitors various features for their information, which we may change from time to time. We may ask you to submit certain personal information to provide these features.

Other Uses of Information

We may use the personal information you provide on our website for internal purposes, such as website administration, data analytics, and compliance.

Users under 18 years of age

The Sites and Services do not knowingly collect personal information from users under the age of 18. If you are under 18, you are not permitted to use the Sites and Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us

Blogs and Other Public Forums

The Site makes blogs and other user-generated content facilities available. Any information disclosed in these areas becomes public information, and you should always be careful when deciding to disclose personal information.

Nonpersonal Information We Collect

We collect certain aggregated and non-personal information when you visit our website. This information helps us learn how to tailor our website to our visitors. We collect this information through “cookie” technology or with “web beacons.”

Cookies

We use cookies on our website(s) to optimize performance and gather usage data.

Web Beacons

Certain pages on our website contain web beacons to obtain information such as the IP address of the computer that downloaded the page.

Information We Share

Elitech Co. uses your data to protect the security and safety of our website. We do not sell or disclose information about our website visitors except as described here. We may share the information with affiliates and service providers. In addition, we may disclose information if required by law or to prevent harm.

How We Protect Personal Information

We maintain safeguards to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information you provide.

Data Retention

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.

Your Rights to Control Data

You have rights to access, modify, delete, object to, or restrict the use of your personal information.

Cross-Border Data Transfers

Since we are an international company, your data may be processed outside your home country.

Your Choices

If you would like to update your contact information or be removed from our mailing list, you may email us at hello@elitechco.com.

Updates to Our Privacy Policy

This Policy may be updated periodically. We will post a notice on this site to notify you of any significant changes.

How to Contact Us

If you have questions or comments about this Policy, please Contact Us at hello@elitechco.com. Feel free to let me know if you need any adjustments or additional information!